Shipping Policy
1. Processing Time
All orders are processed within 5-8 business days after payment confirmation.
2. Shipping Methods & Delivery Time
We partner with reliable courier services for both domestic and international shipping.
Estimated delivery times (after dispatch):
Domestic (within India): 3-4 business days
3. Shipping Charges
Shipping charges are calculated at checkout and vary based on delivery location and order weight.
4. Tracking Orders
Once your order has been shipped, you will receive a tracking number via email/SMS to monitor your shipment.
5. Delays
Swadeshee is not responsible for delays caused by natural calamities, courier service disruptions, customs clearance, or incorrect delivery information provided by the customer.
6. Incorrect Address
Please ensure that the shipping address is accurate and complete at the time of purchase.
Orders returned due to incorrect or incomplete address will require additional shipping charges for re-dispatch.
Refund Policy
1. No Refunds
Once a payment is successfully made, it is non-refundable under any circumstances.
This applies to all products, including ready stock, customized, and made-to-order items.
2. No Cancellations
Orders once confirmed cannot be cancelled, altered, or refunded.
3. Customer Agreement
By completing a purchase on the Swadeshee e-store, the customer acknowledges and agrees to this No-Refund Policy in its entirety.
Cancellation / Return / Exchange Policy
1. No Returns or Exchanges
All purchases made through our e-store are final.
We do not accept returns, exchanges, or cancellations once the order is confirmed.
2. Customer Acknowledgement
By completing a purchase with Swadeshee, you acknowledge and agree to this No Returns Policy.